Reporting problems
If you have any problems with the tools on this page, or would like to report a bug, please follow these instrunctions as good as you can!
Update!
If your problem is with a bookmarklet, it might already have been fixed – make sure you are using the most recent version by re-installing your bookmarklet. Just remove the old bookmark and install it again like you did the first time.
Check the FAQ!
If you're lucky, your question might already be answered in the
Frequently Asked Questions or at the
discussion board!
Ask!
If not, write your question as
a new topic at the discussion board (you have to be member of
the group). Try to describe your problem as detailed as possible, this will help me help you much quicker. It might help if you include the following information:
- What were you trying to do?
- Where were you when you were trying to do it – what did the adress bar say and, if in Mafia Wars, what screen were you at? (e.g., someone's profile page; just after fighting someone; your properties page, etc...)
- What did you expect to happen?
- What happened instead?
- What browser are you using? It helps if you include the following text:
My user agent is CCBot/1.0 (+http://www.commoncrawl.org/bot.html).
- If any error messages appear, copy them and include in your report.
Combat Calculator
If your question is about the Combat Calculator, report it to The Wanderer in
this thread. Note the distinction between:
- the Combat Calculator, which is the excellent tool from The Wanderer that analyzes your fights. If, for example, a weapon is missing from the analysis, it is a problem with the Combat Calculator. If your problem is on the page mafia-wars.info, report it to The Wanderer.
- the "Analyze" bookmarklet, which is a little piece of glue that makes the Combat Calculator a little bit easier to use. If something weird happens when you press the bookmarklet, or there is something wrong going on on a page under heartrate.se or helgo.net, report it to me.
